Warranty / Service Coordinator
Quick Apply Full-time 19 hours ago Full Job Description Rack Electric is seeking an energetic, hardworking, organized, efficient, well-spoken individual who enjoys helping customers and co-workers alike.
We value the ability to maintain an organized daily schedule, is responsive to our team needs and enables us to timely resolve customer concerns, within a professional work environment.
This position is great for someone who has a strong customer service background , has strong communication skills, and has experience filing warranty claims Responsibilities and Requirements:
Filing all incoming warranty claims Following up with customers that have unsold estimates Offering extended warranties to qualified customer Admin work as needed Daily reporting Communicating with warehouse manager for parts ordering Service Titan experience a plus attends daily/weekly meetings Meeting monthly goals Assisting with phones calls for the department Commission and bonus available Maintains excellent communication skills to aid in customer service, employee relations, and administrative duties Exceptional customer service Efficient completion of data entry and is computer savvy Accurate electronic documentation Manage and maintain calendar and appointments Self-motivated, proactive, and able to work independently as well as collaboratively in an office setting Able to remain calm under pressure during hectic periods of business Strong verbal and written communication skills Strong analytical and problem-solving skills Strong attention to detail
Benefits:
Competitive Pay Medical Dental and Vision Benefits Life Insurance & AD&D Vacation & Holiday Paid Time-Off Various Other Voluntary Benefits Available Job Type:
Full-time Pay:
$16.
00 - $20.
00 per hour Day range:
Monday to Friday Shift:
8 hour shift Work Location:
One location Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.
We value the ability to maintain an organized daily schedule, is responsive to our team needs and enables us to timely resolve customer concerns, within a professional work environment.
This position is great for someone who has a strong customer service background , has strong communication skills, and has experience filing warranty claims Responsibilities and Requirements:
Filing all incoming warranty claims Following up with customers that have unsold estimates Offering extended warranties to qualified customer Admin work as needed Daily reporting Communicating with warehouse manager for parts ordering Service Titan experience a plus attends daily/weekly meetings Meeting monthly goals Assisting with phones calls for the department Commission and bonus available Maintains excellent communication skills to aid in customer service, employee relations, and administrative duties Exceptional customer service Efficient completion of data entry and is computer savvy Accurate electronic documentation Manage and maintain calendar and appointments Self-motivated, proactive, and able to work independently as well as collaboratively in an office setting Able to remain calm under pressure during hectic periods of business Strong verbal and written communication skills Strong analytical and problem-solving skills Strong attention to detail
Benefits:
Competitive Pay Medical Dental and Vision Benefits Life Insurance & AD&D Vacation & Holiday Paid Time-Off Various Other Voluntary Benefits Available Job Type:
Full-time Pay:
$16.
00 - $20.
00 per hour Day range:
Monday to Friday Shift:
8 hour shift Work Location:
One location Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.
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