Family Support Specialist Customer Service & Call Center - Fort Pierce, FL at Geebo

Family Support Specialist

Kids Connected By Design & Healthy Start of SLC Kids Connected By Design & Healthy Start of SLC Saint Lucie, FL Saint Lucie, FL Full-time Full-time $15 - $17 an hour $15 - $17 an hour 4 days ago 4 days ago 4 days ago Job description Family Support Specialist (FSS) Job description JOB
Summary:
This is work providing support and assistance to optimize the home environment for the physical and mental well-being of children who are at risk of being abused or neglected.
SUPERVISION:
The Family Support Specialist (FSS) will function under the direct supervision of a Family Support Worker Supervisor.
Qualifications:
A high school diploma or GED equivalent.
One year experience working with diverse families.
English/Spanish or Creole speaking a plus.
JOB DUTIES AND
Responsibilities:
Establish a trusting relationship with at-risk families by initialing and maintaining client contact.
Establish an Individual Family Support Plan (IFSP) with goal, action plan, and outcomes with the family within 90 days of signing the Participation Agreement.
FSW will receive the ISFP every 90 days to access the family's progress towards meeting their goals and discuss intervention methods as needed.
Maintains all charts in a safe and confidential manner as prescribed by the program Promotes positive parent/child interaction through parent education and modeling appropriate behavior during each home visit.
Provides in-home parent education to program families utilizing Partner For a Healthy Baby Curriculum and other curriculums approved by HFF.
3Will be knowledgeable regarding community resources, and make appropriate referrals to families.
Follows up with families regarding the effectiveness of referrals made.
Will be knowledgeable regarding community resources, and make appropriate referrals to families.
Follows up with families regarding the effectiveness of referrals made.
Attends weekly supervision with their direct supervisor, and weekly staff meeting as required by HFF.
Also attends other meeting as required by their individual agency.
Upon employment, employee will participate in pre-service training, to be completed within 6 months of hire, HF Core Training, and required in-service training to equal up to forty hours, in the first year.
Forty hours of in-service training is required yearly thereafter per Healthy Families of Florida.
Maintain an average caseload of 15-25 families, depending on the level of the family in the Healthy Families SLC program.
Maintains flexible hours to the extent necessary to accommodate the schedule of families.
Maintains and increases knowledge in the areas of child abuse, and reports child abuse to the abuse registry whenever it occurs or is suspected.
Primary notification should be made to FSS's supervisor.
Adheres to all Policies and Procedures of the Healthy Families SLC Program, and their hiring agency.
Maintains accurate and up to date client confidentiality at all times.
Maintains accurate and up to date client information in files at individual agencies and in the computer.
Clears secondary employment with the Executive Director of their agency.
Attends their individual agency's fund raising functions, if required.
Maintains a neat, clean and appropriate appearance at work, training, and mandatory social events.
Follows the guidelines of a drug free workplace.
Maintains all outcomes and objectives as prescribed by Healthy Families Florida's goals.
Knowledge/Skills/Abilities:
Must work well independently.
Demonstrates emotional maturity and promotes positive interactions necessary for teams building.
Experienced in working with or providing services to children and families.
Ability to develop problem-solving skills and good listening skills Ability to communicate effectively verbally and in writing Acceptance of individual differences Experience and willingness to work with the culturally diverse population s that is present in our community.
Ability to establish a trusting relationship with families Knowledge of infant and child development Ability to foster self-sufficiency and independence in families.
Open to reflective practice (i.
e.
has capacity for introspection, communicates awareness of self in relation to others, recognizes value of supervision, etc.
) No phone calls please.
Family Support Specialist (FSS) position is full-time.
Range $15.
00 - $17.
00 per hour.
If interested; please submit electronic Resume with cover letter.
Equal Opportunity Employer (EOE) / Drug Free Work Place (DFWP) Job Type:
Full-time Salary range:
From $15.
00 - $17.
00 per hour Schedule:
Monday to Friday Education:
High school or equivalent (required) License/Certification:
Driver's License (Required) Work Location:
In person
Benefits:
Dental insurance Health insurance Life insurance Paid time off Retirement plan Flexible schedule Ability to commute/relocate:
Fort Pierce, FL:
Reliably commute or planning to relocate before starting work (Required) Language:
Bilingual (Preferred) Job Type:
Full-time Salary:
$15.
00 - $17.
00 per hour Expected hours:
40 per week
Benefits:
Flexible schedule Health insurance Life insurance Paid time off Retirement plan Schedule:
8 hour shift Monday to Friday Work Location:
In person Job Type:
Full-time Pay:
$15.
00 - $17.
00 per hour Expected hours:
40 per week
Benefits:
401(k) 401(k) matching 403(b) matching Dental insurance Employee assistance program Mileage reimbursement Vision insurance Patient demographics:
Adults Children Schedule:
8 hour shift Monday to Friday Ability to Relocate:
Saint Lucie, FL:
Relocate before starting work (Required) Work Location:
In person Monday to Friday High school or equivalent (required) Driver's License (Required) Dental insurance Health insurance Life insurance Paid time off Retirement plan Flexible schedule Fort Pierce, FL:
Reliably commute or planning to relocate before starting work (Required) Bilingual (Preferred) Flexible schedule Health insurance Life insurance Paid time off Retirement plan 8 hour shift Monday to Friday 401(k) 401(k) matching 403(b) matching Dental insurance Employee assistance program Mileage reimbursement Vision insurance Adults Children 8 hour shift Monday to Friday Saint Lucie, FL:
Relocate before starting work (Required).
Estimated Salary: $20 to $28 per hour based on qualifications.

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