Service Technician at Hotwire Communications Fort Pierce, FL
Hotwire Communications, founded in 2000, specializes in providing advanced video solutions, high speed internet, digital phone service and other IP related products and services over its private Metro Ethernet Fiber Backbone.
Hotwire's operating divisions focus on delivering its suite of advanced communications products to unique market segments to meet the needs of a specific industry.
The Service Technician is responsible for quality installation practices including upgrades, disconnects and troubleshooting of all existing Hotwire services including IP and RF based video, voice and internet.
Performs reconnects, requested and non-pay disconnects, and changes of service, while adhering to Hotwire Communications procedures and safe work practices in order to provide (or remove) services to the customerFiber optic troubleshooting with 1310, 1490 and 1550 nm wavelengths.
IP and LAN troubleshooting and solution methodologiesRouter, Access point, Bridge and Wi-Fi administrationMust have minimum of 3 years experience installing, testing and troubleshooting cable, phone and internetFiber Optic Cabling experience strongly preferredMust be proficient using small hand tools and larger power tools.
Must be comfortable working on a ladder and all heights.
Ability to install all types of CAT5/CAT6 drop wireAbility to install connectors on CAT5/CAT6 drop wireAbility to trouble shoot IP issues from any telecommunications demark to customer premise equipmentAbility to successfully install all ancillary equipment provided to subscribersAbility to identify Fiber Connectors and color codeAbility to configure, customers PC for successful internet operationAbility to test and tone all drop wires from equipment room to end user locationMust have valid driver's license and transportationMust be able to work with or without direct supervision.
Ability to work an On-Call Schedule rotationHigh School Diploma or equivalent requiredAssociates Degree in Internet Technologies or Engineering is preferredCisco Certifications, CCT or CCENT entry level certificates preferredMicrosoft Certifications, MCSA for Office preferredPhysical RequirementsApplicant must be able to lift 50 pounds and operate efficiently and effectively in customer attic and crawl spacesYou must works within manufacturer's rated weight capacity for all equipment, including but not limited to ladders and aerial liftsWhile performing the responsibilities of the job, the employee is required to talk and hearThe employee is often required to sit and use their hands and fingers, to handle or feelThe employee is required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl sometimes in tight spacesVision ability:
close vision, peripheral vision and ability to adjust focus and able to manipulate objects such as pens, keyboard and mouseThis list is may not be all the responsibilities associated with the job descriptionMust be able to work in confined spaces such as crawl space or attics The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
).
Estimated Salary: $20 to $28 per hour based on qualifications.
Hotwire's operating divisions focus on delivering its suite of advanced communications products to unique market segments to meet the needs of a specific industry.
The Service Technician is responsible for quality installation practices including upgrades, disconnects and troubleshooting of all existing Hotwire services including IP and RF based video, voice and internet.
Performs reconnects, requested and non-pay disconnects, and changes of service, while adhering to Hotwire Communications procedures and safe work practices in order to provide (or remove) services to the customerFiber optic troubleshooting with 1310, 1490 and 1550 nm wavelengths.
IP and LAN troubleshooting and solution methodologiesRouter, Access point, Bridge and Wi-Fi administrationMust have minimum of 3 years experience installing, testing and troubleshooting cable, phone and internetFiber Optic Cabling experience strongly preferredMust be proficient using small hand tools and larger power tools.
Must be comfortable working on a ladder and all heights.
Ability to install all types of CAT5/CAT6 drop wireAbility to install connectors on CAT5/CAT6 drop wireAbility to trouble shoot IP issues from any telecommunications demark to customer premise equipmentAbility to successfully install all ancillary equipment provided to subscribersAbility to identify Fiber Connectors and color codeAbility to configure, customers PC for successful internet operationAbility to test and tone all drop wires from equipment room to end user locationMust have valid driver's license and transportationMust be able to work with or without direct supervision.
Ability to work an On-Call Schedule rotationHigh School Diploma or equivalent requiredAssociates Degree in Internet Technologies or Engineering is preferredCisco Certifications, CCT or CCENT entry level certificates preferredMicrosoft Certifications, MCSA for Office preferredPhysical RequirementsApplicant must be able to lift 50 pounds and operate efficiently and effectively in customer attic and crawl spacesYou must works within manufacturer's rated weight capacity for all equipment, including but not limited to ladders and aerial liftsWhile performing the responsibilities of the job, the employee is required to talk and hearThe employee is often required to sit and use their hands and fingers, to handle or feelThe employee is required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl sometimes in tight spacesVision ability:
close vision, peripheral vision and ability to adjust focus and able to manipulate objects such as pens, keyboard and mouseThis list is may not be all the responsibilities associated with the job descriptionMust be able to work in confined spaces such as crawl space or attics The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
).
Estimated Salary: $20 to $28 per hour based on qualifications.
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